PointWhat is Personal Information?
PointWhat Personal Information do we collect?
We collect and maintain different types of personal information in respect of the individuals with whom we interact. This includes:
contact and identification information, such as your name, address, telephone number and e-mail address;
location information about where you physically travel;
product and service related information concerning the products and services that we provide to, or receive from, you;
credit and financial information such as your payment preferences; and
business relationship information, including information related to your agreements, preferences, advisors and decision-makers, feed-back and information requested by or provided to you.
In addition, we collect the personal information that you submit to our website by:
using the “contact us” portion of this website;
applying for a position with AskKinjo through this website;
sending your location to our servers from your mobile phone;
personalizing the services that you obtain from us; or
corresponding with a representative of AskKinjo via e-mail or text messaging using the hyperlinks created for that purpose
We may also collect market-related information, which may include personal information, concerning market trends and activities impacting our business. This information may include contract terms, financial information and other information for the purpose of market analysis and strategic planning. We may also collect information related to our media, investor and public relations activities and information related to our interactions with financial and other analysts and advisors.
You can visit our website without telling us who you are or revealing any information about yourself, including your e-mail address. Our web server may collect information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page that is viewed by that IP address and what country you are from. We use this information to monitor our website’s performance (such as number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website and other online services.
As a general rule, AskKinjo collects personal information directly from you. In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions).
From time to time, we may utilize the services of third parties in our business and may also receive personal information collected by those third parties in the course of the performance of their services for us or otherwise. Where this is the case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us.
Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.
PointWhy Do We Collect Personal Information?
AskKinjo collects personal information to enable us to manage, maintain, and develop our business and operations, including:
to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the products and services that have been requested;
to select the appropriate messages from our sponsors to send to you;
to be able to review the products and services that we provide to you so that we may understand your requirements for our products and services and so that we may work to improve our products and services;
to be able to review the products and services that we obtain from you so that we may work with you and so that you may understand our requirements for such products and services;
to be able to comply with your requests (for example, if you prefer to be contacted by SMS and advise us of your preference, we will use this information to contact you in this manner);
to protect us against error, fraud, theft and damage to our goods and property;
to enable us to comply with applicable law or regulatory process; and
any other reasonable purpose to which you consent.
PointHow Do We Use and Disclose Your Personal Information?
We may use or disclose your personal information:
for any additional purposes for which we have obtained your consent to the use or disclosure of your personal information.
Where you request information from us, we may use the e-mail address and/or mobile phone number that you provide to send you information about offers on products and services that we believe may be of interest to you. If you have asked us to put you on an e-mail mailing list to provide you with certain information on a regular basis, or if we send you information about our offers on products and services by e-mail or similar technology you may ask us to remove you from the list at any time (using the unsubscribe instructions provided with each e-mail or other similar communication and on the site where you signed up).
We may use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so. Where we facilitate your contact with a third party, please note that the collection, use and disclosure of your personal information by that third party is governed by their own privacy policies and practices, which may be different from those of AskKinjo.
PointWhen do we Disclose Your Personal Information?
We may share your personal information with our employees, contractors, consultants and other parties who require such information to assist us with managing our relationship with you, including: third parties that provide services to us or on our behalf; third parties that assist AskKinjo in the provision of services to you; and third parties whose services we use to conduct our business.
Further, your personal information may be disclosed:
as permitted or required by applicable law or regulatory requirements;
to comply with valid legal processes such as search warrants, subpoenas or court orders;
as part of AskKinjo’s regular reporting activities to its affiliates;
to protect the rights and property of AskKinjo;
during emergency situations or where necessary to protect the safety of a person or group;
where the personal information is publicly available; or
with your consent.
PointWhat about Links to other Websites?
Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. AskKinjo is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
PointYour Consent is Important to Us
It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you enter into an agreement with us, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the performance of that agreement and for any other purposes identified to you at the relevant time.
As we have described above, we may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.
You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by contacting our Privacy Officer using the contact information set out below. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to our Privacy Officer. Please note that as our services are free and dependent upon being able to provide you with advertiser information, the withdrawal of your consent to certain collections, uses or disclosures of your personal information may cause AskKinjo to be unable to provide services to you.
PointHow is Your Personal Information Protected?
AskKinjo endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification or disclosure.
Unfortunately, no data transmission over the Internet or via mobile telephony can be guaranteed to be 100% secure. As a result, while our website strives to protect your personal information, we cannot warrant the security of any information you transmit to our website, and you do so at your own risk. Once our website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.
PointUpdating Your Personal Information
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes.
In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
PointAccess to Your Personal Information
You can ask to see your personal information. If you want to review, verify or correct your personal information, please contact our Privacy Officer. Please note that any such communication must be in writing.
When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact the office of our Privacy Officer.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.
In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
PointInquiries or Concerns?